Shipping policy

We accept Orders for delivery to mainland UK and Northern Ireland (excluding The Channel Islands and the Republic of Ireland) only. We are also not able to make deliveries to PO Boxes.

Products will be dispatched by DPD, UPS or DHL unless you specify an alternative delivery option. Standard and nominated day deliveries are guaranteed within a 8 hour delivery slot (excluding Sundays and holidays) by DPD, UPS or DHL.

For any orders complimentary Standard delivery is offered.

 We shall do Our best to dispatch the Product to you as soon as possible after you place your order and in accordance with the delivery option you have selected when placing your Order. In any event not more than 5 working days beginning on the day We confirm your order. If We are unable to dispatch the Product within that time We will email to let you know and to give you an estimated delivery date. In these circumstances you have the right to cancel the order and receive a full refund.

You shall be informed by email/text when the parcel has been processed by DPD, UPS or DHL. You will have the option to change the date of delivery (within a limit of five (5) working days from the original scheduled delivery date).

In the event that you (or a person identified by you to take delivery of the Product on your behalf) are not available at the time of delivery, you will be contacted by DPD, UPS or DHL via SMS or e-mail to schedule a new delivery slot. Wherever possible, a notice will also be left at your address that delivery of your Order has been attempted.

As soon as the Product is delivered to you (or a person identified by you to take delivery of the Product on your behalf), you are responsible for it.

We want you to be happy with your purchase from Us. If you are unhappy with the Product in any way please contact us by email to aie.rebels@lrvcorp.com as soon as possible.